Privacy Policy

Last Updated: June 14, 2026

At Pure Pebble, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, create an account, subscribe to our communications, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Business Information

Pure Pebble is owned, operated, and managed by Tradekings Global LLC FZ, a company registered and operating in Dubai, United Arab Emirates.

Throughout this Privacy Policy, references to "Pure Pebble," "we," "us," or "our" refer to Tradekings Global LLC FZ and its associated eCommerce operations under the Pure Pebble brand.

Information We Collect

We may collect personal information that you voluntarily provide when using our website, including:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Order Information

  • Customer Support Communications

  • Account Information

In addition, we may automatically collect certain information when you browse our website, including:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Activity

  • Pages Viewed

  • Referral Sources

  • Session Duration

  • General Geographic Location

Payment Information

For prepaid orders, payments are securely processed through trusted third-party payment providers.

Pure Pebble does not store, process, or have access to your complete credit card or debit card details.

All payment information is handled securely through encrypted payment gateways.

Cash on Delivery (COD) – UAE Only

Pure Pebble offers Cash on Delivery (COD) exclusively for customers located within the United Arab Emirates.

To process and fulfill COD orders, we may collect and share the following information with our trusted courier and logistics partners:

  • Customer Name

  • Delivery Address

  • Phone Number

  • Order Details

This information is used solely for:

  • Order Confirmation

  • Delivery Coordination

  • Fraud Prevention

  • Customer Communication

  • Successful Order Fulfillment

Customers may be contacted by phone, SMS, WhatsApp, or email to verify COD orders before dispatch.

Pure Pebble reserves the right to restrict or remove COD eligibility for customers who repeatedly refuse deliveries, provide inaccurate information, or misuse the COD service.

International orders are not eligible for Cash on Delivery and must be prepaid using the payment methods available at checkout.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Deliver products and services

  • Manage customer accounts

  • Provide customer support

  • Respond to inquiries

  • Process returns and refunds

  • Improve our website and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized activity

  • Conduct analytics and performance monitoring

  • Send order updates and service notifications

  • Comply with legal obligations

  • Send promotional communications where permitted

Marketing Communications

With your consent, we may send you marketing emails regarding:

  • Promotions and Discounts

  • Product Updates

  • New Arrivals

  • Special Offers

  • Company News

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Please note that we may continue to send transactional emails related to your orders, account activity, or customer support requests.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Improve website performance

  • Understand visitor behavior

  • Analyze website traffic

  • Measure advertising effectiveness

  • Personalize content and offers

You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers only when necessary to operate our business, including:

  • Payment Processors

  • Shipping and Courier Companies

  • Order Fulfillment Providers

  • Customer Support Platforms

  • Email Marketing Providers

  • Analytics Providers

  • Fraud Prevention Services

  • Advertising and Remarketing Platforms

These providers are required to maintain the confidentiality and security of your information and may only use it for authorized business purposes.

Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Our security measures may include:

  • SSL Encryption

  • Secure Payment Processing

  • Restricted Access Controls

  • Secure Hosting Environments

  • Fraud Monitoring Systems

  • Regular Security Reviews

While we take appropriate precautions, no method of transmission over the Internet or electronic storage is completely secure.

Fraud Prevention

To protect our customers and business, we reserve the right to verify customer information and review orders that may appear suspicious.

Orders identified as fraudulent, abusive, or high-risk may be delayed, canceled, or refused.

Children's Privacy

Pure Pebble sells products intended for children; however, our website is intended for use by adults.

We do not knowingly collect personal information directly from children under the age of 18 without parental involvement.

If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Prevent fraud

  • Enforce our policies

When information is no longer required, it will be securely deleted or anonymized where appropriate.

International Data Transfers

Some of our service providers may operate outside the United Arab Emirates.

Where information is transferred internationally, we take reasonable steps to ensure that your data receives an appropriate level of protection consistent with applicable laws and industry standards.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Update your information

  • Request deletion of personal information

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, please contact us at support@purepebble.store.

We may require identity verification before processing certain requests.

Third-Party Links

Our website may contain links to third-party websites or services.

Pure Pebble is not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Pure Pebble
Owned, Operated, and Managed by Tradekings Global LLC FZ
Dubai, United Arab Emirates

Email: support@purepebble.store

We are committed to protecting your privacy and providing a secure, transparent, and trustworthy shopping experience.